Stronghold Pay: Merchant FAQs
What does the retail customer see on their bank statement?
How long does it take for money to settle?
What payment rails does Stronghold Pay use?
Does this product require a consumer to download a mobile application or create a separate account?
Refunds and Tips
What type of sales does Stronghold Pay support?
What are the steps to sign up as a merchant?
How does Stronghold Pay integrate into my platform?
Stronghold Pay: Merchant Dashboard
Adding Admins and Multiple Dashboards
Searching for Customers
Deactivating a Customer’s Bank Account
Transactions Search and Statuses
Processing a Refund in Transaction Details
Downloading Transaction Reports
Reconciling Tips with the Transaction Report
Outstanding Returns Report
Stronghold Pay: Retail Customer FAQs
When are funds taken out of my bank account?
How do I cancel a payment?
Can I tip after receiving my order?
What are my transaction limits?
How do I change, add, or deactivate a linked bank account?
How does my money get refunded if I return an item?
What type of payment is this?
What information is provided to the merchant or business?
Why can't I link my bank account to complete my purchase?
Retail Exchange Service Closed
Exchange Service Closed