Stronghold Pay: Merchant Dashboard
Welcome to Stronghold Pay! Here's a quick overview of how to log into the dashboard and what you'll be able to view and access.
Adding Admins and Multiple Dashboards
Need to add new admins or access multiple merchant dashboards? Here's how.
Searching for Customers
Learn how to use the the customer search and view customer details and transactions.
Deactivating a Customer’s Bank Account
This is how you deactivate and unlink a customer's bank account from the dashboard.
Transactions Search and Statuses
Learn how to search for transactions and filter by status.
Processing a Refund in Transaction Details
This is how refunds are processed and what the merchant and customer can expect after a refund is initiated.
Downloading Transaction Reports
Learn how to download a transaction report and understand the data in the report.
Reconciling Tips with the Transaction Report
Stronghold allows your staff and drivers to receive tips from customers. Here's how to run a Transactions Report to reconcile tips and pay them out appropriately.
Outstanding Returns Report
Use the Outstanding Returns Reports to know the status of any pending, uncollected, or recently collected transactions.
This covers the Settlement section of the dashboard, details you can find, and how to download and understand the reporting.