Sent funds to the wrong address

Digital currency protocols are irreversible, transactions can neither be canceled nor reversed once sent. If you sent funds to the wrong address, it would be necessary to contact the receiving party and seek their cooperation in returning the funds. If you do not know the owner of the address, there are no possible actions you can to take to retrieve the funds.

Because of this, it is important to exercise caution when sending funds. It is always recommended that you double-check that the address you are sending to exactly matches the address of the recipient before sending.

If you sent funds cross chain ie. (Sent BCC to a BTC address), please see our Asset Recovery Policy