After uploading your identity documents you will be asked to take a picture of your face.
Important: Customers must take a new “selfie” or submit a different photo than the one included on their identification document. We will not accept a picture of a picture.
Taking a new picture using the following guidelines is the best way to avoid delays:
When providing a photo of your face:
- Face the camera and include from your shoulders to the top of your head
- Avoid having bright lights behind you so you can clearly see your face
- Use a plain background
- Do not wear sunglasses, hats or anything else that covers your face. Note: If you are wearing glasses in your ID photo, wear them in your selfie photo. If you are not wearing glasses in your ID photo, remove them for your selfie photo.