Current ACH Network Alerts

What does the retail customer see on their bank statement?

How long does it take for money to settle?

What payment rails does Stronghold Pay use?

Does this product require a consumer to download a mobile application or create a separate account?

Refunds and Tips

What type of sales does Stronghold Pay support?

What are the steps to sign up as a merchant?

Getting Started

Adding Admins and Multiple Dashboards

Searching for Customers

Deactivating a Customer’s Bank Account

Transactions Search and Statuses

Processing a Refund in Transaction Details

Downloading Transaction Reports

Reconciling Tips with the Transaction Report

Outstanding Returns Report

Settlement Reports

Automated Settlement Report Emails

When are funds taken out of my bank account?

How do I cancel a payment?

Can I tip after receiving my order?

What are my transaction limits?

How do I change, add, or deactivate a linked bank account?

How does my money get refunded if I return an item?

What type of payment is this?

What information is provided to the merchant or business?

Why can't I complete my purchase?

SHx Community